Eventcube

If you're concerned that your order has not been processed then it's best to contact on our our customer support team via the Support button to the bottom right of your screen.

If you think your order has gone through but you haven't received your order confirmation then first, check the your email spam/junk folder as it may have headed straight there.

<a href="https://help.eventcube.io/en/articles/4856229-the-checkout-page-timed-out-while-i-was-trying-to-pay">The checkout page timed out while I was trying to pay</a>

<a href="https://help.eventcube.io/en/articles/4856221-i-ve-been-charged-twice-can-i-get-a-refund-please">I've been charged twice, can I get a refund please?</a>

- <a href="https://help.eventcube.io/en/articles/4856229-the-checkout-page-timed-out-while-i-was-trying-to-pay">The checkout page timed out while I was trying to pay</a>
- <a href="https://help.eventcube.io/en/articles/4856221-i-ve-been-charged-twice-can-i-get-a-refund-please">I've been charged twice, can I get a refund please?</a>

How to know if your order went through if you didn't receive an order confirmation via email

Did My Eventcube Order Go Through?

Virtual Events Platform

Event Ticketing

Memberships Platform

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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