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Event Overview Page Explained

A guide to the new Event Overview page, including the sales summary, Ticket Revenue chart, Ticket Breakdown, Recent Tickets Sold, Deposit Tickets, Ticket Resale, Visibility, and Status settings.

Written by Trischa
Updated this week

The Event Overview page is your at-a-glance summary for an individual event. It brings together your key sales data, ticket activity, and event controls into one place.

To access it, go to your store dashboard, navigate to Events, and select the event you want to review. Then click Overview in the left-hand event menu.

The page consists of the following sections:

  • Visibility and Status

  • Share Your Event

  • Sales Summary

  • Ticket Revenue Chart

  • Ticket Breakdown

  • Recent Tickets Sold

  • Deposit Tickets

  • Ticket Resale

Meanwhile, the Event Visibility and Status controls are located in the top-right corner of the page.

Visibility and Status

These two controls, located in the top-right corner of the Overview page, let you manage how your event appears to the public.

Visibility controls whether your event is discoverable on your store:

  • Public — the event appears on your store and is visible to everyone.

  • Private — the event is not listed on your store page but is still accessible via a direct URL. Use this for soft launches, invite-only events, or when you're not ready to go fully public.

Status controls whether ticket sales are active:

  • Active — tickets are live and available for purchase.

  • Inactive — ticket sales are turned off. The event page may still be visible depending on your Visibility setting, but customers cannot complete a purchase.

Share Your Event

This module provides your event link, which you can copy along with other options to share your event on social media (Facebook or X) or via email. You can also copy the embed code here to insert the event content directly onto a webpage.

Manage Menu

The Manage button in the top-right of the event header gives you quick access to three actions:

  • Close sales (hide tickets) — hides your tickets from the event page without marking the event as sold out.

  • Close sales (as sold out) — closes ticket sales and displays the event as sold out to visitors.

  • Duplicate event — creates a copy of the event, useful for recurring events or templates.

Sales Summary

At the top of the page, you'll find three summary cards showing your event's headline figures:

  • Total Revenue— the gross amount collected from ticket sales, with a breakdown of Ticket Sales and Booking Fees shown beneath.

  • Tickets Sold—the number of tickets sold out of your total capacity.

  • Days Until Event—a live countdown to your event date.

Each card includes a quick link—View summary, View tickets, and View event—to jump directly to the relevant pages.

Ticket Revenue Chart

The Ticket Revenue chart shows your daily revenue over a rolling date range. The chart is colour-coded by revenue type:

  • Tickets (yellow) — revenue from ticket sales.

  • Booking Fees (orange) —booking fees collected (including default or custom booking fees).

  • Tax (red) — any applicable tax recorded.

This gives you a visual read on when sales are spiking, which helps you understand the impact of promotions or announcements.

Ticket Breakdown

The Ticket Breakdown table shows sales data by ticket type. You can toggle between two views using the tabs at the top:

  • Tickets — lists each ticket type with the number sold, the total capacity, the percentage sold, and the revenue generated.

  • Categories — group tickets by category if you have category-level organisation set up.

If you have more ticket types than are shown, click View 2 more (or however many are hidden) at the bottom of the table to expand the full list.

Recent Tickets Sold

This section shows the most recent ticket orders for your event. Each row displays the ticket type and quantity purchased, the total order value, and the purchase time.

Click View all orders at the bottom to go to the full event-level orders list.

Deposit Tickets

If your event uses Deposit Tickets (payment plans), this section gives you a live summary of how those plans are progressing. It shows the total number of Deposit Tickets sold, broken down by status:

  • Completed — payment plans that have been paid in full.

  • On Track — plans where payments are being made on schedule.

  • Overdue — plans where a payment has been missed.

  • Cancelled — plans that have been cancelled.

Click Manage Deposit Tickets to take action on individual plans.

Ticket Resale

If your event has resale enabled, this section shows a summary of resale activity:

  • Total Tickets Listed for Resale — the overall number of tickets that have been listed.

  • Resold — tickets that have been successfully resold.

  • Currently Available — tickets are currently listed and available to buy.

Any orders flagged as requiring a refund will appear as an alert in this section. Click Manage Ticket Resale to review and action these.

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