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Deposit tickets: How do they work?

What are deposit ticketsDeposit tickets let you reserve your place at an event by paying part of the ticket cost upfront and completing th...

Written by Trischa
Updated over a week ago

What are deposit tickets

Deposit tickets let you reserve your place at an event by paying part of the ticket cost upfront and completing the balance later. Instead of paying the full amount at once, you spread payments across agreed milestones.

How do deposit tickets work?

  1. Pay a deposit now – Secure your ticket with an initial payment.

  2. Pay the rest later – Complete the balance in instalments by milestone dates.

  3. Get reminders – You’ll receive email reminders 7 days and 1 day before each due date.

  4. Ticket released after full payment – Your ticket is only issued once all milestones are complete.

How do I pay my ticket?

  • You can pay by going to Manage My Order. The link is in your confirmation email.

  • Payments can be made anytime, as long as each milestone is completed by its due date.

  • Reminder emails will be sent 7 days and 1 day before each payment deadline.

What happens if I miss a payment?

If you miss a milestone, the organiser reserves the right to cancel your ticket. In this case, your deposit and all subsequent milestone payments may not be refunded. Some organisers may allow extensions so please contact them directly through contact page in their ticket store if you’re having trouble paying on time.

When will I get my ticket?

Your ticket is only released once all milestone payments are complete. Until then, your ticket will be on hold and you won’t be able to download a QR code for entry.

Quick tips

  1. Keep an eye on your email for reminders.

  2. Set a calendar alert for your payment due dates.

  3. If you have questions about payments, cancellations, or extensions, contact the event organiser directly.

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