Qflow is a ticket scanning software integrated in Eventcube. Users can connect their event to Qflow and use the Qflow app to scan QR codes at the door on event day. Here's how you can set it up.
How to set up Qflow
1. First, connect your event to Qflow. If you don't have an account yet, create one here.
Note: You may connect your event to Qflow 5 days before the start date.
2. Once your event has been connected, download the Qflow App on your smartphone or tablet and log in to your Qflow account.
3. Then, select an event.
4. When you've selected an event, the tickets will be downloaded to your device.
Note: The more tickets you have, the longer the download process will take. However, it will be completed within a few seconds.
5. Once download is complete, you'll see the scanning screen with the words ‘Ready to Scan’.
6. Click 'Tap to Scan' and allow Qflow to access your camera. Then, you're ready to scan ticket barcodes.
How to scan tickets
1. Simply hold the QR code in view of the camera, and the ticket will scan automatically. When the ticket is scanned successfully, the ticket holder name, ticket time, and time of check-in will appear on-screen.
2. If a ticket has already been scanned, a red cross will appear showing the ticket has already been used and the time the ticket was checked.
3. If you're using multiple scanning devices, ensure they're all connected to the internet. Otherwise, ticket scans will not sync an a customer could enter with a duplicate ticket.
Note: In the Stats section of the app, you can view the number of tickets that have scanned against the number of expected guests.
Related articles: