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Activating Pay By Invoice in your store
Navigate to Store Settings in the left-hand column of your Eventcube dashboard.
Select Store Payments.
On the right, you’ll find Customer Payment. Toggle Pay by Invoice on to enable the option at checkout.
Note: Eventcube does not send nor generate invoices automatically. Store owners must create and customise their invoices using any accounting system independent of the Eventcube software.
How does pay by invoice work?
1. At checkout, ticket buyers can choose to “pay by invoice” (assuming that the store owner has enabled it). They must complete a form and provide their company name and other invoicing details.
2. Ticket buyers will receive an email confirming their purchase and letting them know an invoice is coming. Meanwhile, tickets are blocked from being sent to the customer until the store owner confirms that payment has been successfully made.
3. Eventcube creates an order in the system with all the details the customer provided at checkout. Store owners can send the invoice by manually changing the order status to 'invoice sent'.
4. Once the payment is confirmed, store owners can update the order status to “invoice paid”. At this point, Eventcube sends the standard email with the event tickets.
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