All Collections
Billing
Help guides for all things billing & fees including refunds, additional charges, discounted rates, and payment gateways
How and When Will I Receive the Funds/Money Raised from My Ticket Sales on Eventcube?
How to Refund a Customer on Eventcube
Understanding Eventcube Ticketing Fees
How Booking Fees Work on Eventcube
Do You Offer Discounted Rates for Charities on Eventcube?
How Long Will It Take to Receive My Eventcube Refund?
How to Issue Ticket Resale Refunds on Eventcube
How to Set Up and Enable Pay-By-Invoice in Your Eventcube Store
What to Do if Eventcube Won't Accept Your Payment
How to Resolve Double Charges and Get a Refund on Eventcube
How to Connect a Stripe Account to Your Eventcube Store
How to File a Refund Claim for Insurance Tickets on Eventcube
How to Use Google UTM Tracking for Ticket Sale Origin on Eventcube
Eventcube Orders Menu: Store-Level and Event-Level Explained
How to Set Up an Organizer on your Eventcube Store
How to Connect Your Eventcube Store to Google Analytics and FB Pixel
How to Set Up Seating Plans with Seats IO on Eventcube (Including Event Keys)
How to Create Discount Codes for Your Eventcube Store
Utilizing the Eventcube Administrate Menu
How to Brand and Customise Your Eventcube Store
How to Promote and Share Your Eventcube Events
How to Add Media (SoundCloud, YouTube, Vimeo Content & More) to Your Eventcube Store
How to Enable Ticket Insurance in Your Eventcube Store
How to Add an Event Line-Up to Your Eventcube Store
How to Add a New User to Your Eventcube Store
How to Create Custom Fields and Collect Additional Information from Ticketing Customers at Checkout
How to Connect Your Eventcube Store to Zapier for Automated Workflows
How to Set Up a Subdomain for Your Eventcube Store
How to Set Up a Custom Domain for Your Eventcube Store
How to Set Up Multi-Currency Payments on Eventcube
Eventcube General Store Settings Explained
How to Create an Eventcube Store
The Eventcube Admin Dashboard Explained
How to Disable or Exclude an Event from Your Eventcube Listing
How to Upgrade to Eventcube Pro
How to Customize Receipts and Send Invoice-Style Receipts on Eventcube
Understanding Eventcube Order Receipts
How to Display the Timezone for Events in Different World Clock Territories On Your On Your Eventcube Store
How to Add a Currency If It's Not Listed on Eventcube
What is an Organizer?
How to Set Up Organizer Groups
How to Approve Events Created by Organizers
How to Enable Multiple Payment Methods
FAQ: Multiple Payment Methods via Stripe
How to Update Your Store's Terms and Policies
FAQ: Express Checkout