What is an Organizer?

Understanding the role and function of an organizer in an Eventcube ticket store.

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Written by Support Team
Updated over a week ago

What is an organizer?

An organizer is any user invited by the store admin to create events and sell tickets in the ticket store. Different events can be created by a different organizer.

The organizer can also be referred to as the host whose name appears at the bottom of the event page. They are those in charge of an event.

The organizer vs the store admin

Store admins can be organizers themselves, but the stark difference is that store admins have higher-level permissions. This allows them to implement store-wide changes such as setting default order limits and custom booking fees. Only store admins are able to add other users, including organizers and ticket reps.

Store admins are also referred to as store owners.

To whom do event ticket sales go?

Store owners receive all ticket sales in their Stripe account. Only one Stripe account is connected to the ticket store and that's of the owner's.

When organizers sell tickets through the event they created, revenue breakdown is reported in the Administrate tab.

The amount reflected in the red "Balance Due to Organizer" box is what the organizer expects to receive from the store admin. Store admins must make personal arrangements to transfer the funds to the organizer.

Organizer: Users vs Organizers vs Groups

1. Organizer, the user

When you add a new user, you're asked to assign a level of permission. Organizer is one of the three permission levels.

This means this user can only perform organizer roles such as creating events and selling tickets to these events, viewing reports to their own created events, and adding discount codes.

These are the only main settings available to organizers' dashboard.

Users with organizer permissions need to be added to at least one host organizer. It's similar to being assigned to a team with whom you will be creating events. As a team, you will be referred to as the hosts.

2. Organizer, the host

Organizer, the host, is the individual, company, or group hosting an event. Their name appears on the event page under "Hosted By." The host can be a group of users and their events' sales and performance are collectively tracked by the store owner.

3. Organizer groups

Eventcube has just come out with a new feature where organizers can be grouped by category, like country, type of event, etc.

The store admins create these organizer groups so that in the front end, it appears as a filter that supplements your event categories. This effectively organizes the events in your store and makes browsing easy for ticket buyers.

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