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How to Create Discount Codes in Your Eventcube Store

Creating discount codes for your event tickets and promotions

Trischa avatar
Written by Trischa
Updated today

Eventcube offers a variety of discount codes for different promotional strategies. These are easily created in the Discounts page.

How to create discount codes

1. From your Dashboard, head to the Discounts tab.

2. Click Create Discount.

3. Select one of three places to apply discount.

  • By 'Selected Event(s)' - Create a discount for one or more events, or particular tickets within events

  • Via 'All Events' - Create a discount that applies to all events in your ticket store.

  • By 'Category' - Create a discount that applies to all events within a particular event category.

4. Next, you are given the option to select your desired event(s) and choose the ticket(s) you want the discount to apply to.

5. Once you have selected your event and tickets, click "Next Step".

From here, there are three discount options.

  • Single code - Create a single code like 'BLACKFRIDAY' that can be redeemed multiple times. You can then set the number of times the code can be redeemed by customers.

  • Create Unique Codes - Create a CSV file of unique single-use codes.

Note: When the discount quantity and fixed amount have been confirmed, you will receive an email with your unique codes. These codes will also be available to view within the claimed discounts section.

  • Upload Unique Codes - Alternatively, if you'd like to create the codes yourself, you can upload a CSV of single-use unique codes.

Now you've created your code, your discount will be live and ready to be applied by the customer at checkout. These will then show at the bottom of your 'Discounts' section when they have been redeemed.

Remember, the promo code section won't show when no discounts are active!

6. Once you have selected your discount code, enter your discount code's validity period.

7. Finally, select your discount type:

  • Fixed Amount - Takes the same fixed amount off of tickets (e.g., $10 off)

  • Percentage - Takes a percentage off of tickets (e.g., 5% off)

Once your discounts are set, your customers can redeem them at the checkout page on your ticket store.

Important: Once you have successfully created a discount code, you can't go back and edit its details. Discount codes are intentionally locked to avoid skewing store reports.

How to send unique codes to customers using MailChimp

There are two steps that you need to follow for this process:

Step 1: Create a field for coupon codes on each contact on your list

  1. Go to Audience.

  2. Click All Contacts.

  3. Hover on Settings.

  4. Click Audience Fields and Merge Tags.

  5. Hit the Add a Field button.

  6. Name your field (e.g., Coupon Code).

  7. Save your changes.

Step 2: Upload the CSV file of unique codes that you generated using Eventcube

  1. Prepare a spreadsheet with all your relevant MailChimp contacts in the first column.

  2. In the second column, assign a unique code for each contact.

  3. Upload your CSV file to MailChimp.

    1. Go to your contacts/segment.

    2. Hover on Add Contacts.

    3. Select Import Contacts.

    4. Upload the CSV file.

    5. Organise your contacts.

    6. Check the box for 'Update any existing contacts'.

    7. Save and proceed to match a field for each column.

    8. Important: Ensure to tag the field you created earlier, "Coupon Code", to the column in the CSV file that contains your unique discount codes.

    9. Finalise your import.

  4. Now, if you want to attach the unique discount code in your email campaign editor, simply insert the merge tag for the Coupon Code.

Can I create vouchers and gift cards on Eventcube?

Gift cards and vouchers are currently not support on Eventcube.

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