Ticket categories help organize tickets in the admin area and the ticket store front, making it easier to manage and display multiple ticket types.
How to set up ticket categories
Method 1
1. Access your event.
2. Go to the Tickets page.
3. Click the Manage button in the top-right corner of the admin.
4. Select Add Category.
5. Enter the category name, description, and category sales limit; whichever is relevant.
6. Save your changes.
What is a Category Sales Limit?
A category sales limit is the maximum number of tickets that can be sold across different tickets under one category.
For example, if you set the category sales limit to 150 because your venue has 150 seats, the sales will stop at 150 tickets, regardless of the combination of ticket tiers purchased. This applies even if the category includes multiple ticket types, such as Standard, Silver, and Gold, with 100 tickets available for each tier.
When you have created a category, you will need to re-order your ticket tiers and drop them under their appropriate categories.
7. To do this, click Manage then select 'Reorder tickets'.
8. Drag and drop your ticket tiers under a category.
8. Click ‘Done' to save your changes.
Method 2
1. Add a new ticket under an event.
2. Fill out all important ticket information.
3. Scroll down to the ticket category with a dropdown menu, then choose the appropriate category for the ticket.
4. Make sure that you’ve created the ticket categories prior to this, following Method 1.
5. Save your changes.
This is what the categorised tickets would look like in your admin area.
This is what ticket categories look like in the storefront.
You can organise your tickets further on your tickets page by enabling a drop-down.
How to enable ticket category drop-down
Go to Store Settings.
Navigate to General Settings.
Enable "Show categories as dropdown".
Hit 'Save'.
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