In this article:
Method 1: Donation as an Additional Charge
If you would like to add donation tickets to your paid event, you can do so by:
Creating a separate ticket tier with the donation charge. Keep all ticket details similar, save for the additional charge.
To set up donation:
Go to Ticket Settings.
Scroll down to Additional Charges.
Enter the donation amount.
Enter the charge description as “donation.”
Save ticket changes.
The donation amount is not flexible. Once you set it, it’s fixed and mandatory. It’s included in the total payable amount at checkout when a customer purchases the particular event + donation ticket tier.
Additional tip: You can organize “with donation” tickets into their own category in the admin so ticket buyers can distinguish them from regular event tickets.
Method 2: Ticket Upsell
You can also have a donation ticket as an upsell.
Label a new ticket type accordingly (e.g., Donation for X).
Fill out ticket details as needed.
In the ticket settings, scroll down to the Discounts and Promotions sections.
Turn on the Upsell Ticket.
Add image.
Enable "Automatically add to the basket when purchasing a ticket for this event" to incorporate donation upsell in the customer's checkout journey.
Hit ‘Save’.
You can also uncheck “Hide this ticket on the event page,” so your upsell appears as another ticket customers can add to their basket.
If you have any questions, please don't hesitate to contact customer support.
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