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Ticket Settings on Eventcube: An Overview
Ticket Settings on Eventcube: An Overview

A guide into the ticketing features available to store owners when they create or edit a ticket.

Support Team avatar
Written by Support Team
Updated over a year ago

In this article:

Eventcube provides many ticketing features to enhance your events and drive sales. You can access these ticket settings when setting up or editing a ticket.

Edit ticket

If you're setting up Free Tickets, the payment options are disabled since they are not used. Offering paid tickets would give you access to the first group of ticket settngs.

Ticket details

Custom Booking Fee. Store owners can set their own booking fee on top of the ticket's price. Full article on how to update this here.

Pay in Instalments. This is where you setup ticket deposits and set the amount you want paid each interval. You can set more than one interval.

Additional Charges. You can set the amount here if you need to charge your eventgoers additional compulsory fees.

Multi-Region Pricing. Here, you can set different ticket prices for ticket buyers in different parts of the world.

Discounts and promotions

Group Buy. This lets you set up a "Buy X, Get 1 Free" promotion. In the blank field, enter the number of tickets that need to be purchased to get one ticket for free.

In the front end, this functions in two ways:

  1. Ticket buyers can buy all tickets in one transaction and get one free ticket.

  2. Or ticket buyers can buy one ticket and then add their friends' email addresses to send them the ticket link. Once they've purchased, another ticket is generated and emailed to the original purchaser.

Upsell Ticket. Set something up as an upsell ticket, meaning that apart from being featured on the main ticket page, the ticket also appears as an upsell pop-up at checkout.

Rep Reward. This is where you set the commission price for your Ticket Reps.

Learn more about how you can set up ticket reps here.

Advanced ticket settings

Order Limits. Toggle this feature to set a minimum and maximum number of tickets that can be bought per order.

Secret Tickets. Turning on Secret Tickets allows you to name a ticket tier that is only available to those with whom you share the secret link. The secret ticket will appear in the Tickets Menu under your Event or via the Promote & Share tab.

You can learn more about how you can create private/hidden tickets.

Manual Approval Required. This feature is best used if you want to require ticket buyers to submit additional documents before getting their tickets generated.

Schedule Tickets Sales

This ticket function is most helpful in automating the time and date tickets go on sale or come off sale. It also allows you to decide if a ticket should go on sale after another ticket.

You can learn more about how to schedule ticket sales here.

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