Instalments are a great way for customers to spread out payments on high-value tickets. You can charge monthly, whatever suits your customers more, than a standard one-off ticket purchase.

Heading to the Instalments page within your event will allow you to view all your customer instalment orders, complete or incomplete.

Within the instalment orders section, you can view the total for each ticket, the amount paid by a customer, and the amount due.

This is a great way to track which customers have paid and which ones to send email reminders to.

The complete section on the right-hand side will also give you a quick breakdown of order statuses.

Instalment tickets allow customers to pay with a deposit upfront and then spread the remainder over a set number of equal instalments. So it's a great way to incentivise the sales of high-value tickets.

Let's clarify what this means for you and the customer.

If this ticket total is £50, plus a booking fee of £5 and using the instalment configuration shown above, it works out as follows:

Ticket price with a £5 booking fee: £55

Remaining total: £30 + £5 booking fee

Customers will be able to pay instalment via their original order confirmation. Customers can pay any amount they wish up to the total ticket price, so they can choose to complete payment earlier. Their ticket is released only once they have completed the full payment amount.

NB. Late or missed installment payments are your responsibility as a store owner.

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