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What are ticket reps?
Ticket reps are people who promote your event in exchange for a small fee. Every time they sell a ticket to your "reppable" event through their own channel, they get a reward.
What are reppable events?
Not every event ticket you create in your Eventcube ticketing store is open to ticket reps. This is an option you have to toggle on.
Go to Events.
Choose an event you want to open to ticket reps.
Navigate to Tickets.
Scroll down to Discount & Promotions.
Toggle on Rep Reward.
Set reward amount.
Save your changes.
How to set ticket rep rewards?
When you toggle on rep reward, you will be able to set the amount you'll owe your ticket rep when they sell a ticket.
There are no rules to reward amount. This is agreed upon by yourself and your chosen ticket rep.
How to invite ticket reps to join your network
Now that you have assigned a ticket to carry a rep reward and have set up the reward amount, you can begin to invite reps to join your network.
Go to the Promote tab in the main menu.
Navigate to Ticket Reps.
Click the green "Invite a New Ticket Rep" button.
Add your ticket rep details.
Click Add Rep.
Fill in their email, name and select the event you're inviting them to rep for.
You can assign a ticket rep to multiple events within your store given that you've enabled Rep Reward in each event.
Upon adding rep, an invitation will be sent to your rep.
You'll land back on the Ticket Reps page which will show your invited rep with a pending status.
It's up to them to complete their sign up to the system, following the email they would have just received with details of what to do next.
How ticket reps can set up their Eventcube account
The email ticket reps will receive should look like this.
Once they've signed in, they're presented with a limited dashboard view where they need to create a rep link to complete their part of the sign-up process.
Once complete, their dashboard will look like this, with clicks and sales data, as well as the amount they've earned.
More importantly, reps will have their unique URL which they can share across their network to drive sales.
It's crucial that they use this link if they want to be paid for tickets they're selling.
How to manage ticket reps as a store owner
On a store-wide level, here's how you can manage your reps:
1. Go to the Promote tab in the main menu.
2. Navigate to Ticket Reps. Here you can find all ticket reps in your store across all different events.
3. Scroll down to Reppable Events to find an overview of the number of active reps for each event and their total sales.
Clicking on the reppable event will direct you to the Ticket Reps sub-menu under the Event itself.
On the event-level, a new sub-menu with appear called Ticket Reps. Here's what you'll find under it.
The ticket reps for the event and their respective URL's and status.
Reps' statistics which includes their sales and total.
Reppable tickets (also known as ticket that have Rep Rewards enabled) and each of their sales from the rep network.
If you have questions, reach out to Eventcube Support through the chat option at the bottom of your dashboard.
How can ticket store owners pay their ticket reps
Eventcube does NOT facilitate the payouts between ticket store owners and ticket reps. The platform only provides the resource to track sales, commissions, and rep performance.
Payment methods and schedule shall be agreed upon between the parties.
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