What are ticket reps?
Ticket reps are people who promote your event in exchange for a small fee. Every time they sell a ticket to any of your "reppable" events, they can earn a reward.
What are reppable events?
Not every event ticket you create is open to ticket reps. You'll need to enable this option.
Go to Events.
Choose an event you want to open to ticket reps.
Create or edit an existing ticket.
Scroll down to Discount & Promotions.
Enable Rep Reward.
Set reward amount.
Save your changes.
How to set ticket rep rewards?
When you enable Rep Rewards, you can set the amount you'll owe your ticket rep when they sell a ticket.
There are no rules to reward amount. This is agreed upon by yourself and your chosen ticket rep.
How to invite ticket reps to join your network
Go to the Promote tab in the main menu.
Navigate to Ticket Reps.
Click the green "Invite a New Ticket Rep" button.
Add your ticket rep details.
Click Add Rep.
Enter their email, name, and select the event you're inviting them as ticket reps.
You can assign a ticket rep to multiple events within your store if you set up Rep Rewards in each event.
Upon adding reps, an invitation will be sent to your rep's email.
You'll land back in the Ticket Reps page which displays a list of all the reps you invited with a pending status.
It's up to them to complete their sign up process using the log-in credentials emailed to them.
How ticket reps can set up their Eventcube account
The email ticket reps will receive should look like this.
Once they've signed in, they're presented with a limited dashboard view where they need to create a rep link to complete their part of the sign-up process.
Their dashboard displays clicks and sales data, along with the amount they've earned. Most importantly, reps receive a unique URL to share across their network, which is essential for earning commissions on ticket sales. It is crucial that they use this link to ensure proper tracking and payment.
How to manage ticket reps as a store owner
On the store level, here's how you can manage your reps:
1. Go to the Promote tab in the main menu.
2. Navigate to Ticket Reps. Here you can find all ticket reps in your store across all different events.
3. Scroll down to Reppable Events to find an overview of the number of active reps under each event and their total sales.
Clicking on the reppable event will lead you to the Ticket Reps page under the Event itself. On the event-level, a new page with appear called Ticket Reps. Here's what you'll find under it.
The ticket reps for the event and their respective URL's and status.
Reps' statistics which includes their sales and total.
Reppable tickets (also known as ticket that have Rep Rewards enabled) and each of their sales from the rep network.
If you have questions, reach out to Eventcube Support through the chat option at the bottom of your dashboard.
How can ticket store owners pay their ticket reps
Eventcube does NOT facilitate the payouts between ticket store owners and ticket reps. The platform only provides the resource to track sales, commissions, and rep performance. Payments and schedules shall be agreed upon between the parties.
Related articles: