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How to Set Up Multi-Currency Payments on Eventcube

How to set up different ticket prices for different country regions or for ticket buyers in different parts of the world.

Trischa avatar
Written by Trischa
Updated over a week ago

What is Multi-Region Pricing?

Multi-Region Pricing (MRP) enables you to offer different ticket pricing structures to buyers in different regions of the world.

How does Multi-Region Pricing work?

With Multi-Region Pricing, the same ticket type for the same event can have different prices and currencies depending on the buyer's location.

For instance, your Australian market sees ticket prices in AUD, while customers from the United States will see prices in USD.

Here’s how you set up multi-region pricing:

1. Go to Store Settings.

2. Navigate to Store Payments.

3. Head over to the Multi-Region Pricing section and enable it.

4. Click the Add Region link at the bottom.

5. In the pop-up window, set up a currency for the region.

6. Then, select the countries you want to include in said region.

7. Save your changes.

8. You can create multiple regional currencies.

How to set up Multi-Region Pricing

1. Go to your selected event.

2. Navigate to Tickets.

3. Scroll down to Ticket Pricing.

4. Enable Multi-Region Pricing in the options. The currency and region groups that you created in the Store Settings should appear.

5. Set up a ticket price for each region.

6. Save your changes.

Note: Currencies and regions can be used across all your events, but you can override your pricing structure by setting Multi-Region Pricing at the event level.

How to set up custom regions for one particular event only

1. Go to your event Settings.

2. Enable 'Customise Multi-Region Pricing'.

3. Add a region.

4. Select a currency and the countries to which the currency applies.

5. Save your changes.

6. Once done, you can create a new ticket and set up multi-region pricing.

How to set up your default ticket store currency

Why does this matter? Your default store currency matters because customers from any country that does not fall within any of your pre-set regions will automatically see ticket prices in your default store currency.

Here's how you set your default store currency:

  1. Go to Store Settings.

  2. Select General Settings.

  3. Select your Default Currency under the Store Settings section.

  4. Save your changes.

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