In this article:
Order Receipts for Eventcube
Ticket Confirmations contain a summary of the customer's order and link them to their QR-coded tickets. Order Receipts, on the other hand, serve as tax receipts and proof of purchase for ticket buyers.
Customers will receive two emails after purchasing tickets for an event on Eventcube.
1. The first one will be an Order Confirmation email. This email serves as their initial receipt and contains essential details such as the event name, date, time, venue, and, more importantly, a link to the barcoded tickets they purchased.
2. Following this, an Order Receipt will contain essential information related to their ticket purchase.
Here are the key details typically included in the Order Receipt:
Event Information: The Order reference
Order Details: The total order amount with fees and taxes
Organiser Information: Depending on the event, the receipt may include contact details for the event organiser and their registered address.
If you would like to send Invoice Style receipts with your company address on the customer orders, please get in touch by hitting the support button at the bottom of your Eventcube dashboard.
How to change order receipt layout on Visual Editor
Subscribing to Eventcube Pro will unlock Visual Editor, allowing you to edit the appearance of your order receipt and change its layout.
1. Click Visual Editor.
2. Launch Visual Editor.
3. Select tickets.
4. Select receipts.
5. Edit accordingly and hit publish.
You can change your receipt to Standard or Professional, whichever you prefer.
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