The basket countdown sets how long tickets stay in a customer’s basket before they’re released back into inventory.
It creates a sense of urgency, encouraging customers to complete their purchase and secure their tickets.
By default, the basket expiry is 5 minutes, but you can adjust this—shorten it if you expect tickets to sell out quickly, or extend it if you want to give buyers more time.
Here's how you can do it:
1. Go to Store Settings.
2. Navigate to General Settings.
3. Find 'Set an expiry time for checkout basket'.
4. Set your desired checkout basked duration in minutes.
5. Save your changes.
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