Disclaimer: Ticket insurance is available to UK-based ticket stores only at the moment.
To check if your ticket store is registered in the UK, go to Store Settings > General Settings. Under store details, check Business Country.
Enable ticket insurance for your event
1. Create an event.
2. Head to Advanced Settings.
3. Turn on Enable Booking Refund Insurance.
4. Toggle off the booking refund setting as needed.
5. Save your changes.
At store checkout, your customer can add this: Booking Refund Insurance for only a fraction of the ticket price. This allows them to claim a refund if they cannot attend their booked event for the specified reasons.
What does an insured ticket order look like?
When a customer purchases booking refund insurance with their tickets, their order will include a section containing all their insured tickets, the amount they paid for ticket insurance, and their insurance reference number.
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