Eventcube

TicketPlan is Eventcube’s official ticket insurance provider. This means that all booking refund claims are handled by TicketPlan through its website.

If you are unable to attend your booked event and have purchased ticket insurance at the time of your purchase, you may be entitled to a refund. Please see this <a href="https://www.ticketplangroup.com/uploads/assets/eventcube/AST-Regulated-IPID-Eventcube-2022.pdf" rel="nofollow noopener noreferrer" target="_blank">guideline</a> to see what is and isn’t insured.

Then head to <a href="https://www.ticketplangroup.com/eventcube" rel="nofollow noopener noreferrer" target="_blank">https://www.ticketplangroup.com/eventcube</a> to submit a claim.

<a href="https://help.eventcube.io/en/articles/6370571-how-to-enable-ticket-insurance-in-your-ticket-store">How to enable ticket insurance in your ticket store</a>

<a href="https://help.eventcube.io/en/articles/6259589-how-to-refund-a-customer-on-eventcube">How to refund a customer on Eventcube</a>

<a href="https://help.eventcube.io/en/articles/6259789-how-to-refund-an-order-on-stripe">How to refund an order on Stripe</a>

- <a href="https://help.eventcube.io/en/articles/6370571-how-to-enable-ticket-insurance-in-your-ticket-store">How to enable ticket insurance in your ticket store</a>
- <a href="https://help.eventcube.io/en/articles/6259589-how-to-refund-a-customer-on-eventcube">How to refund a customer on Eventcube</a>
- <a href="https://help.eventcube.io/en/articles/6259789-how-to-refund-an-order-on-stripe">How to refund an order on Stripe</a>

Getting a refund when you’re unable to attend your booked event and you purchased ticket insurance alongside your event tickets.

How to File a Refund Claim for Insurance Tickets on Eventcube

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