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FAQ: Express Checkout

Express Checkout is Eventcube's new and improved single-page ticket checkout that carries one-click payment options from Google Pay + more.

Support Team avatar
Written by Support Team
Updated over a week ago

A faster, easier, and more convenient checkout flow has rolled into your ticket store.

Meet the new and improved Eventcube Checkout, a single-page checkout with one-click payment options for Google Pay, Apple Pay, and Stripe Link.

Now, customers can complete payments in just 1 minute and 48 seconds, improving your conversions and selling out your events in no time.

Note: Eventcube Checkout is available on all ticket stores. Google Pay, Apple Pay, and Link are enabled automatically.

You can enable additional payment methods, too, based on what's most preferred by your audience.

How to enable more payment options at checkout

Go to your Stripe Account from your ticket store's Payment Gateway page. Then, navigate to Settings.

In your Payments settings dashboard, you can see a list of all available local payment methods you can accept in your ticket store.

What you need to know about Express Checkout

Express Checkout is a one-click payment option for popular e-wallets, such as Google Pay and Apple Pay, as well as Stripe Link, which enables customers to save their preferred payment methods and access those credentials in future purchases.

Express Checkout speeds up the checkout process by 40%. With this, customers can complete orders in under 2 minutes.

This simplified ticket purchase is key for event promoters to make more with less effort through improved sales conversion.

Learn more about Express Checkout here: https://docs.stripe.com/elements/express-checkout-element.

Note: Currently, Express Checkout cannot be used alongside customer forms, booking refund insurance, and instalments.

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