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Can I Sell Physical Tickets on Eventcube to Collect at the Box Office

Distributing physical tickets to your event onsite or through delivery and how to manually create ticket orders in bulk

Trischa avatar
Written by Trischa
Updated over a week ago

Can I sell physical tickets with Eventcube?

Yes, you have the option to sell physical tickets on Eventcube. Customers can book tickets through your ticket store and choose whether they want to receive the tickets by post or collect the tickets from the box office.

1. Create a ticket.

2. Complete all essential ticket details.

3. Under Advanced Settings, enable "set this as a physical ticket (not eticket").

4. Choose your delivery method.

5. Save your ticket.

Customers who opt for delivery will be charged $2 (US) or £1.50 for Standard Delivery or £2.75 for Recorded Delivery (UK).

Note: You are responsible for the fulfillment of orders requested by post.

Unlike e-tickets, physical tickets don't have a QR code or a downloadable PDF because it assumes that you're designing and distributing tickets separately.

If you want ready-made tickets attendees can download, then choose to create an e-ticket.

Can I sell tickets at the gate?

Selling tickets at the gate is at your discretion as event organizer. You may do this by creating manual tickets in the admin and collecting payments at the door.

However, online booking is strongly recommended for a much quicker check-in.

Can you manually create ticket orders in bulk?

Yes, you can create manual ticket orders in bulk using the Import Batch feature, an advanced ticketing tool unlocked on Eventcube Pro.

When importing a guest list, make sure you have customer's names and emails.

  1. You can go to your event.

  2. Navigate to the Orders at the event level.

  3. Click the Options drop-down button at the upper right corner.

  4. Select Import Batch.

  5. Upload your .csv file.

Can you manually create physical tickets and print them in advance?

Yes, you can create manual ticket orders and print them in advance. Manual orders of physical tickets, however, do not have a barcode; just an order reference number.

You may use software that accepts a CSV file and create barcodes you can turn into tickets. For instance, you can use this QR code generator: https://label.live/barcode/QRCode.

Either approach will generate barcodes that will sync with Qflow, the ticket scanner that Eventcube uses.

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