Eventcube

If you have been charged twice, contact our support team directly via https://help.eventcube.io/.

I've been charged twice, can I get a refund, please?

Most of our event partners uphold a ticket policy that clarifies that tickets are non-refundable unless the event is cancelled or the date...

How do I obtain a refund?

Refunds can take between 5-10 working days to reach your account.However, if you've been waiting longer than 10 working days and your refu...

How long will my refund take to reach my account?

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.