Note: All Eventcube payment plans run on auto-charge. This means that customers' payment methods are securely kept on file and charged automatically on each agreed payment date. No manual chasing required.
What is Eventcube SplitPay?
Eventcube SplitPay is a native payment plan that lets customers split the total cost of their order into monthly, interest-free payments.
It's built for orders where the total price might make a customer hesitate. Think high-value bundles, festival weekenders, or orders with add-ons and upsells.
How Eventcube SplitPay works
At checkout, the customer chooses Eventcube SplitPay instead of paying in full.
They pay the first installment right away.
The rest of the balance is split into equal monthly payments, ending on the event date.
Their card is securely kept on file, and Eventcube charges each payment automatically every month.
Tickets and other order items are sent out once the full balance is paid.
If a payment is missed, it gets added to the next scheduled charge. If several payments are missed, the full outstanding amount may be charged at once.
If the customer stops paying altogether, you can cancel the order. Any payments already made are non-refundable.
Benefits of Eventcube SplitPay
Lower the barrier for entry at your event without discounting your offers.
Track payments in real time from your Eventcube dashboard.
It applies to a customer's whole order, not just one ticket.
No dependency on customer credit checks or third-party approval.
Every customer can use it because there's no eligibility requirement.
Things to keep in mind
The number of payments depends on how close the event is from the order date.
Payments are spread evenly between the order date and the event date.
The order is held for the customer until they finish paying.
You're responsible for setting and enforcing your own payment policies, including what happens if someone misses a payment.
Payment Plan Comparison
How does Eventcube SplitPay compare to Deposit Tickets and BNPL (like Klarna or Afterpay)?
Feature | Eventcube SplitPay | Deposit Tickets | BNPL |
Best for | A customer's whole order | One high-value ticket type | A customer's whole order |
When you get paid | Upfront, then as each payment comes in | Upfront, then as each payment comes in | All upfront, by the BNPL provider |
When tickets are sent | After the full balance is paid | After the full balance is paid | Right after purchase |
Payment schedule | Monthly, until the event | Up to 4 dates, set by you | Set by the provider (e.g., every 2 weeks for 6 weeks, every 30 days) |
How are payments made? | Auto-Charge — Eventcube stores customers' payment method on file and charges automatically on schedule | Auto-Charge — Eventcube stores customers' payment method on file and charges automatically on schedule | Depends on the provider's payment terms |
Fee per transaction | 3% or 5% depending on subscription plan (can be absorbed into the ticket price or passed on to customers with custom booking fees) | 3% or 5% depending on subscription plan (can be absorbed into the ticket price or passed on to customers with custom booking fees) | Up to 6% per transaction (absorbed by you) |
With these options, Eventcube empowers event organizers to offer flexible payment solutions that improve customer convenience and optimize conversion.
Is SplitPay the right payment plan for you?
It depends on what you're selling:
One expensive ticket type (like a VIP pass or luxury bundle)? Use Deposit Tickets.
A whole order with multiple add-ons and upsells? Use Eventcube SplitPay.
Want to get paid in full right away, and don't mind absorbing up to 6% transaction fees? Use BNPL.
FAQs
Does Eventcube support Buy Now, Pay Later (BNPL) options like Klarna?
Yes, but not as a separate Eventcube payment plan. BNPL is available as one of 100+ payment methods through Stripe, Eventcube's payment processor. You can turn it on directly in your Stripe account.
Related articles: