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How to Manually Create an Order or Ticket on Eventcube
How to Manually Create an Order or Ticket on Eventcube

Creating manual tickets orders for customers on demand.

Support Team avatar
Written by Support Team
Updated over a week ago

Sometimes, you'd want to give exceptions to customers after your ticket sale has ended and assign them tickets internally.

Here's how you can manually create an order.

1. Go to the Orders menu at the store level.

2. Click the 'Create Order' button.

3. Fill out the form with the customer's details then click "Save and add a ticket". You'll be directed to the customer order page, where you can allocate a ticket to your order.

4. Select 'Allocate Another Ticket'.

5. Select an event and ticket type then fill in the quantity field.

6. When ready, select 'Update Order' to save your selection.

Note: You can revoke the ticket by selecting the corresponding red button if you've made a mistake.

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