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How to Limit the Number of Tickets One Customer Can Purchase on Eventcube
How to Limit the Number of Tickets One Customer Can Purchase on Eventcube

Limiting the maximum number of tickets one customer can buy

Support Team avatar
Written by Support Team
Updated over a year ago

In this article:

Event-Level Order Limits

Setting Order Limits on tickets can restrict your customers from hoarding tickets. If you have an in-demand or fast-selling event and would like to restrict customers to a couple of tickets, this is the feature for you.

  1. Head to the event.

  2. Go to Tickets.

  3. Edit Ticket (or this can be done when initially setting up the ticket type).

  4. Toggle Order Limits and enter the desired quantities.

Store-Level Order Limit

You can override Order Limits at the Store Level too so that all events will have the same order limit.

  1. Go to Store Settings.

  2. Navigate to General Settings.

  3. Toggle on Override Default Ticket Limits.

Remember, this sets the maximum default amount to purchase in one transaction.

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