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How to Export Custom Checkout Field Columns from Eventcube

A checklist of cues that ensure your custom checkout field (e.g., dietary restrictions) columns are included in your Order CSV export.

Written by Trischa
Updated over 2 weeks ago

Attach custom forms and fields to your event

Once you have set up a Checkout Store in the Store Settings and collected additional information from your customers, you will want to export this data along with ticket orders.

How to export orders from the store-level vs. event-level

When exporting your CSV file, navigate to the Orders menu at the event level rather than the store level, since each event can have different custom fields.

Then, click the Manage button in the upper right corner, and select Export CSV.

Choosing data fields to export

Don't forget to toggle on the custom field column you want to include in your export file when exporting orders. Hit "Generate CSV".

Note: The export file will be sent to your email.

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