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How to Set Up Eventcube Ticket Categories
How to Set Up Eventcube Ticket Categories

How to set up ticket categories when your event has multiple tickets listed under it

Support Team avatar
Written by Support Team
Updated over a year ago

In this article:

Ticket categories are used for organising your tickets in the admin area. These are useful when you have multiple ticket types (e.g., general admission tickets, parking tickets, tickets with reserved seating, etc.)

How to set up ticket categories

Method 1

1. Go to your event.

2. Navigate to the 02. Tickets tab.

3. In the right upper hand corner, click on the Options dropdown button.

4. Select “Add Category”.

5. Enter category name, description, and category sales limit; whichever is relevant.

What is a Category Sales Limit?

A category sales limit is the total number of tickets that can only be sold under a ticket category.

For instance, you set the category sales limit at 150 as your venue only has 150 seats.

If the category has three ticket tiers listed under it: Standard, Silver, and Gold and you have 100 tickets for each tier, the limit will cut the sale off at 150 ticket quantities regardless of the combination of ticket types bought.

6. Hit ‘Save Category’.

7. When you have created a category, you will be asked to drag tickets under the appropriate categories.

8. To do this, click Organise then drag and drop.

9. Click ‘Done Organising’ when you’re done.

Method 2

1. Add a new ticket under an event.

2. Fill out all important ticket information.

3. Scroll down to the ticket category and in the dropdown menu, choose the appropriate category under which you want to list the ticket.

4. Make sure that you’ve created the ticket categories first following the Steps 1-6 of Method 1.

5. Click ‘Save’.

This is what the categorised tickets would look like in your admin area.

This is what ticket categories look like in the storefront.


You can organise your tickets further on your tickets page by enabling a drop-down like this.

How to enable ticket category drop-down

  1. Go to Store Settings.

  2. Navigate to the left hand side of General Settings.

  3. Hit 'Save'.

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