The purpose of this guide is to walk you through the functions and features of the Events Menu so that you can navigate it easily.
Events (Main Menu)
Start by selecting Events from the main menu, then click the + button to add a new event. A new menu will appear on the right side of the main dashboard. Let's explore each event-level menu option in detail.
Overview
The Overview page is your at-a-glance summary for an individual event. It brings together your key sales data, ticket activity, and event controls into one place — including total revenue, tickets sold, a daily revenue chart, recent orders, and summaries of any Deposit Tickets or Ticket Resale activity. You can also manage your event's Visibility and Status from here.
Details
The Details page has two sections: Event Details and Event Information. The former contains required fields, while the latter has optional details.
Event Details
Event Name.
Event organizer. See: What is an Organizer?
Event Start and Event End.
Timezone.
Location.
In Person. Choosing this option allows you to add your event venue via Google Maps selection or manual input.
Online. Online Events are unlocked on Eventcube Pro. This selection remains greyed out if you're on the Standard Plan. An Online Event has two options.
Eventcube Broadcast. For a one-way livestream with text chat.
External Platform. Using other platforms such as Zoom, Twitch, or Google Meet.
TBA means "To Be Announced". Select this if your event venue remains tentative.
Event Information
Description. Briefly describe what your event is all about.
Event Flyer. Upload a portrait or landscape version of your event banner in JPG, PNG, and GIF formats. Please observe the recommended dimensions for best results.
Event Category. Learn how to use Event Category here.
Photos. Add event photos to entice buyers.
Media Links. Embed videos and tracks from YouTube, Vimeo, SoundCloud, and Mixcloud to your event page.
Agenda, Schedule, or Lineup.
Tickets
You can create multiple tickets at different price levels or access privileges, and specify the quantity for each. The Tickets page has three tabs: All Tickets, Deposit Tickets, and Ticket Resale.
Settings
This section lets you add age restrictions, choose an event currency, and enable other options that apply to the entire event. The event settings include the following features:
Reserved Seating with Seats.io
Booking Refund Insurance
Extended sales
Barcode lock
Ticket Reps
Ticket Reps are people you add to your store to promote specific events (referred to as “reppable” events). Each Ticket Rep gets their own unique affiliate link to share with their audience, and they earn a reward or fee for every ticket sold through that link.
Ticket Scanning
Eventcube assigns a unique barcode to each ticket sold on the platform. You can use the Eventcube Ticket Scanner to scan these barcodes upon entry at your event.
Note: Barcodes are issued only for in-person events. Online events include a 'join' link to the meeting or video conference.
Emails & Reminders
Emails & Reminders is an Eventcube Pro feature. It allows you to resend ticket confirmation emails to ticket holders with an additional note at the top.
Analytics
In Analytics, you get sales and performance reports, as well as your best-performing days weekly.
Orders
In the Orders section, you can view customer details at the event level, including ticket information such as quantity, order reference, and date. The Orders page has three tabs: All Orders, Deposit Tickets, and Ticket Resale.
Balance & Payouts
The Balance & Payouts page provides a full financial summary of your event, from gross ticket sales through to your final take-home revenue after fees. It also includes a Payout Tracker where you can log and record any payments made to organisers. Note that payments to organisers must be made externally—logging a payout here does not process any payment.
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