Eventcube

How to set default booking fee that applies across all tickets/events

How Booking Fees Work

A step-by-step guide on ensuring that each ticket bought is assigned a name.

When and How to Use Named Ticket Holders on Eventcube

A step-by-step guide on adding or updating images to an event you created in your Eventcube store.

How to Add an Image to Your Eventcube Event

A guide on how to duplicate or clone events so you don’t need to set up the same event details from scratch.

How to Clone an Eventcube Event

The difference between e-tickets and physical tickets and how physical tickets work

How Do Physical Tickets Work on Eventcube?

How to Delete an Event on Eventcube

Where to find event, ticket, and organizer descriptions and how to update them,

All About Descriptions: Event, Tickets, and Organizer Descriptions

How to View and Organize Your Eventcube Tickets

This article talks you through the waitlist functionality, how to check the number of people on your list, and how to export it.

How Waitlists Work

Blocking QR code access to prevent fraud and ticket duplication

How to Block Ticket QR Codes Until Event Start Time

How to reconcile ticket when they're sold beyond the cap

Fixing Oversold Events & Capacity Issues

'Sold out' tickets due to basket holds and pending orders

Why Do Tickets Show as ‘Sold Out’ While Inventory Remains?

Setting caps per date for long-running events

Per-Day Limits for Multi-Day Events

Different opening dates for members vs public

Member Presales & Staggered Release Windows

How to set up donation tickets to a free event.

Pay-What-You-Want or Donation Pricing

How to absorb or pass fees on to ticket buyers

Absorbing vs Passing on Fees

Deposit Ticket is the new instalment payment scheme at Eventcube that enables customers to settle their order total in milestones.

All You Need to Know About Deposit Tickets

Trischa

Everything you need to know about setting up tickets, group buys, reps & enhancing your ticketing experience using the built-in promotional features

Ticket Settings

Create a custom design with text, images, and links

Virtual Events Platform

Event Ticketing

Memberships Platform

Find answers and get help from Intercom Support and Community Experts

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